7c77e's Privacy Policy
Here we clearly explain how we collect, use, and protect your personal information.
Table of Contents
- Introduction & Scope
- What Information We Collect
- How We Collect Information
- Purpose of Using Information
- Data Storage & Security
- Sharing Information with Third Parties
- Cookies & Tracking Technologies
- Privacy of Minors
- Your Rights & Controls
- Data Retention Period
- Changes to This Policy
- Contact
1 Introduction & Scope
7c77e is a trusted online gaming platform providing services to users in Bangladesh. This Privacy Policy ("Policy") applies to our website 7c77e.lat and all related services.
This Policy describes how 7c77e collects, stores, uses, and protects your personal information. By using our platform, you are considered to have agreed to the terms of this Policy.
We believe that transparency around data is the foundation of user trust. That is why we clearly state what we do and do not do with your data. If you have any questions, please contact our support team.
2 What Information We Collect
When creating an account and using services on 7c77e, we may collect the following types of information:
A. Identity Information
- Full name and username
- Date of birth — for age verification purposes
- Email address
- Mobile number
- National ID or passport details (when identity verification is required)
B. Financial Information
- bKash, Nagad, or Rocket account numbers (for processing transactions)
- Deposit and withdrawal history
- Transaction amounts and timestamps
C. Technical Information
- IP address and device identifiers
- Browser type and version
- Operating system
- Session duration and login activity
- Website navigation patterns
D. Gaming Activity Information
- Play history and preferred game categories
- Bonus usage records
- Bet types and amounts
- VIP level and rewards program details
3 How We Collect Information
7c77e collects information in the following ways:
Direct Collection
When you register on our platform, log in, make a deposit or withdrawal, or contact our support team — we directly collect the information you provide at that time.
Automatic Collection
While you browse our website, certain information is collected automatically through cookies, web beacons, and similar technologies. This information is primarily used to improve your experience and ensure service quality.
Received from Third Parties
In some cases, for identity verification and fraud prevention, we may receive information through trusted identity verification agencies. This process is entirely secure.
4 Purpose of Using Information
7c77e uses the collected information only for the purposes described below:
- Account Management: To create, verify, and maintain your account and ensure secure login.
- Financial Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, and Rocket.
- Customer Support: To resolve your issues and answer your questions.
- Security & Fraud Prevention: To prevent unauthorized access and fraud.
- Service Improvement: To make our platform better and more user-friendly.
- Personalized Experience: To display games and offers based on your preferences.
- Responsible Gaming: To monitor play patterns and provide timely support if any concern arises.
- Legal Compliance: To maintain compliance with applicable laws and regulations.
5 Data Storage & Security
7c77e uses industry-standard technologies to ensure the security of your information. Our security framework includes:
SSL Encryption
All data transfers between our website and your device are protected through SSL/TLS encryption. You can confirm this by looking for the padlock icon in your browser.
Data Storage Security
Stored information is kept in encrypted form on secure servers. Only authorized personnel have access to this data for specific purposes.
Access Control
Strict role-based access control ensures that only the necessary personnel can access specific data.
Security Monitoring
Our systems are continuously monitored to detect any suspicious activity and take timely corrective action.
Please note that no method on the internet is 100% secure. Even with our best efforts, we cannot guarantee complete protection against data breaches. If you notice any suspicious activity, please inform our support team immediately.
6 Sharing Information with Third Parties
7c77e may share your personal information with third parties only in limited circumstances and under strict rules:
Payment Processing Partners
Necessary information is shared with bKash, Nagad, and Rocket to complete financial transactions. This information is used only for the purpose of completing those transactions.
Identity Verification Services
Limited information may be shared with trusted identity verification agencies for account security and fraud prevention.
Technology Service Providers
We work with selected providers for hosting, analytics, and technical support. All such partners are bound by confidentiality agreements.
Legal Obligations
Information may be disclosed to comply with court orders, regulatory requests, or applicable laws.
7 Cookies & Tracking Technologies
The 7c77e website uses cookies and similar technologies. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are necessary for the core functionality of the website, such as maintaining login sessions and ensuring security. They cannot be turned off.
Functional Cookies
These cookies are used to remember your preferences and settings and to personalize your experience.
Analytics Cookies
Anonymous data about user behavior is collected to help improve our service quality.
You can manage cookies from your browser settings. However, disabling some cookies may limit the functionality of the website.
8 Privacy of Minors
7c77e strictly provides services only to those aged 21 or above. We do not knowingly collect any information from minors.
An age verification process is in place at registration. If we become aware that a minor has created an account, that account will be closed immediately and all associated information will be deleted.
If you believe a minor is using our platform, please notify our support team.
9 Your Rights & Controls
As a registered user of 7c77e, you have the following rights:
Right to Access Information
You may request a copy of the personal information we hold about you.
Right to Correct Information
If your account contains incorrect or incomplete information, you may request that it be corrected.
Right to Delete Information
In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a specified period for legal or regulatory reasons.
Right to Restrict Processing
You may request that the processing of your information be restricted for specific purposes.
Closing Your Account
You may request to close your account at any time. Please contact our support team to process the request.
To exercise any of the rights above, please contact us. We will process your request as quickly as possible.
10 Data Retention Period
7c77e retains your information only for as long as it is necessary or legally required:
- While the Account Is Active: All account-related information is actively retained.
- After Account Closure: Financial transaction records and identity verification information may be retained for a specified period in accordance with applicable law.
- Marketing Communications: Once you withdraw your consent, marketing-related communications to you will stop immediately.
- Technical Logs: Automatically deleted once they are no longer needed.
After the defined retention period, data is securely deleted or anonymized.
11 Changes to This Policy
7c77e reserves the right to update this privacy policy as needed. If any significant changes are made:
- The "Last Updated" date at the top of this page will be changed.
- You will be notified of significant changes via your registered email or at the time of login.
- Continuing to use the platform after changes have been made will be considered as your acceptance of the updated policy.
We recommend that you review this page regularly so that you stay informed about the latest policy.
12 Contact
If you have any questions, comments, or requests regarding this privacy policy, please contact us. 7c77e's support team is available 24/7 to assist you.
Email: [email protected]
Live Chat: Available 24/7 — chat directly from any page on the website
Language: Support is available in Bengali and English
Response Time: Replies are generally sent as quickly as possible